Returns & Exchanges
At Lanolips, we want you to love your hydrated, glowing skin. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original condition.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
2
Prepare the Package
Securely pack the items in their original packaging, ensuring all caps are tightly sealed to prevent leakage during transit.
3
Label and Ship
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned products, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing